Commons:Volunteer Response Team/Noticeboard

From Wikimedia Commons, the free media repository
Jump to navigation Jump to search
Translate this header
VRT Noticeboard
Welcome to the VRT noticeboard

This page is where users can communicate with Commons Volunteers Response Team members, or VRT agents with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

The current backlog of the (English) permissions-commons queue is: 7 days (graph)  update

Start a new discussion

Archives: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20
VRT Noticeboard
VRT Noticeboard
Main VRT-related pages
COMMONS DISCUSSION PAGES (index)

Shortcuts: Commons:VRT/N • Commons:VRTN

SpBot archives all sections tagged with {{Section resolved|1=~~~~}} after 7 days and sections whose most recent comment is older than 90 days.

Ticket number 2016111910006337[edit]

Can the ticket below be used as "permission" for this same Jaan Poska statue in other properly licensed photographs?

Ticket=[1] on this file here:File:Jaan Poska monument Kadriorus, skulptor Elo Liiv, 2016.jpg Thanks, -- Ooligan (talk) 06:23, 3 February 2024 (UTC)[reply]

@Ooligan: I can see the following files mentioned in the ticket.
The ticket isn't too detailed for me to offer any other advice. But fwiw, it shouldn't apply anywhere else. I'd really want to hear for from Kruusamägi as the agent who handled this ticket. ─ The Aafī (talk) 08:11, 3 February 2024 (UTC)[reply]
So, "it shouldn't apply anywhere else" means that other photos containing this same Jaan Poska statue would not be covered by this VRTS ticket (pending any additional information from Kruusamagi). Thanks for looking at the ticket. -- Ooligan (talk) 08:47, 3 February 2024 (UTC)[reply]
@Kruusamägi, Could you please respond to my question above? Thank you, --Ooligan (talk) 20:10, 18 February 2024 (UTC)[reply]
This ticket does not deal with any other images whatsoever. Just the ones mentioned there. (haven't I already answered that somewhere? I think I did) Kruusamägi (talk) 21:10, 18 February 2024 (UTC)[reply]

ticket:2021080510012496[edit]

Could you check this ticket? I have some doubts that the uploader/claimed owner does not own all the images. The ticket is for uploads by Crankoline (talk · contributions · Move log · block log · uploads · Abuse filter log)  and credited to Roc Nation Sports, a sports agency that represents former basketball player and current media personality Jalen Rose.

  • I know for certain that File:Jalen Rose at the University of Michigan.jpg was incorrectly licensed. I was able to locate the image source and update the description.
  • I have strong doubts that File:Jalen Rose with the Indiana Pacers.jpg actually belongs to the stated owner. For one thing, the photo was taken at the 2000 NBA Finals, 13 years before Roc Nation was established, so even if the agency owned the rights to the image, we know they didn’t create it.
  • I’m less concerned about the other photos, since they look like contemporary publicity shots, but it would be nice if we had more source info.

I’ve reached out to King of Hearts, the ticket reviewer, but not received a response yet. Adeletron 3030 (talk) 01:32, 7 February 2024 (UTC)[reply]

@Adeletron 3030: The permission looks valid to me, but of course is cannot be completely ruled out that it is forged. If you are sure about the mentioned two examples, I'd suggest to delete all uploaded of the user that cannot be otherwise confirmed to be freely licensed. Krd 07:45, 26 April 2024 (UTC)[reply]

A Flickr account user would like to authorise me to transfer their images here to the Commons; what's the best way to do that?[edit]

Hi there, My name is User:CeltBrowne and recently I've been in communication with a Flickr user with a very large gallery of photographs (roughly 1,000 photographs) that are relevant to a topic I work on, and can absolutely be used directly on Wikipedia. The Flickr user has very generously agreed to allow all their images to be placed under a Creative Commons license.

There's just one hitch though: They are no longer a "pro user" on Flickr and thus no longer have access to the "batch edit" function. This means they cannot change the licensing of their images en masse. As they have so many, it's completely impractical to do it individually. Therefore I can't use the Upload Wizard to transfer them directly from Flickr.

However, we have exchanged e-mail addresses and I believe I can get them to contact VRT with any information VRT may need from them.

What is the best way to proceed?

I asked this same question on the Wikipedia/Wikimedia Commons discord, and one user suggested that VRT use Template:Verified account to either verify User:CeltBrowne as authorised to transfer the images from Flickr to here on the Commons, or create a dedicated secondary account specifically for this purpose. Then I could download the images manually from Flickr, and manually upload them.

Do you at VRT agree? Or is there a better way to go about this? CeltBrowne (talk) 07:08, 11 February 2024 (UTC)[reply]

Hi @CeltBrowne. They can email us at permissions-commons@wikimedia.org and explicitly send us a release for those files. Any VRT agent can make a template to be placed on the files that come from this Flickr user if they agree to release all of the files under CC-BA-SA or any other compatible license. Subsequent uploads won't then be in need of a VRT release again and again. {{Verified account}} is a bad idea in this case and should be discarded. ─ Aafī (talk) 09:31, 11 February 2024 (UTC)[reply]
So just to be pinpoint accurate: If I have the Flickr user send an e-mail to permissions-commons@wikimedia.org stating something along the lines of "I authorise all the files on this Flickr account to released under CC-BY-SA", VRT will then create a template that I can insert each time I manually upload content from that Flickr account which confirms everything is fine. Is that correct?
And just to be very clear on this particular point: Can the e-mail state any image hosted on that Flickr account rather than linking to specific urls? CeltBrowne (talk) 20:52, 11 February 2024 (UTC)[reply]
@CeltBrowne: Yes, but the email should request a template (preferably with the name of a template that one of you confirms does not yet exist) and carbon copy you to keep you in the loop, and also specify the version number of CC-BY-SA.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 23:37, 11 February 2024 (UTC)[reply]
the email should request a template
Does the e-mail need to include the sentence
"Please create a Custom VRTS permission template on Wikimedia Commons affirming my release of these works" ? CeltBrowne (talk) 23:52, 11 February 2024 (UTC)[reply]
@CeltBrowne: It should, or something to that effect (per the conversation above). Are you quoting something?   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 01:20, 12 February 2024 (UTC)[reply]
In this conversation? Just a specific part of what of you said
To the account holder? I'm basing most of what I'm sending them on Commons:Email templates CeltBrowne (talk) 01:38, 12 February 2024 (UTC)[reply]
@CeltBrowne: Thanks.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 02:44, 12 February 2024 (UTC)[reply]
If the initial email is in some way imperfect, that's no big deal, it just means there will need to be a few emails back and forth. Do have the sender cc you so you can stay in the loop. - Jmabel ! talk 03:24, 12 February 2024 (UTC)[reply]
You could, if you are feeling generous, gift them a month's worth of Flickr Pro; cost in USD is $9.49, plus tax. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 08:45, 12 February 2024 (UTC)[reply]
Die Flickr Stiftung arbeitet ja nun mit WM zusammen (flickr-import) und es gibt einen wiki-user namen von einem der beteiligten flickr-leute. Der name fällt mir nur nicht ein. Aber der könnte vielleicht bei Flickr dafür sorgen, dass das "Pro"-Feature "Ändere eine große Zahl meiner Bilder zu einer freieren Lizenz" auch für nicht-pro-user generell zur Verfügung steht. Dann könnten beispielsweise auch die Erben eines verstorbenen Flickr-Users dessen Fotos ohne Aufwand der Allgemeinheit schenken. C.Suthorn (@Life_is@no-pony.farm - p7.ee/p) (talk) 14:13, 12 February 2024 (UTC)[reply]
After a long delay caused by an e-mail of mine going into the photographers' spam e-mail folder, the photographer has now contacted VRT. Now, we should just need to create the template to get this over the line. CeltBrowne (talk) 19:46, 5 March 2024 (UTC)[reply]

Ticket:2024030510010063[edit]

The photographer's ticket is Ticket:2024030510010063. If any member of the Volunteer Response Team can read the Ticket and create a Custom VRTS permission template for it, I'd be very grateful. CeltBrowne (talk) 10:20, 6 March 2024 (UTC)[reply]

@Krd. FYI. ─ Aafī (talk) 10:38, 6 March 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 07:45, 26 April 2024 (UTC)

Feedback request: Draft instructions for giving permissions to accounts to upload content from an organisation[edit]

Hi all

I've been working to help organisations (mainly in the UN) share their content on Commons for many years and one thing I've always found difficult is what happens when an organisation wants to share a lot of files at once, it becomes difficult for them to upload the files, or for me to do it for them. Recently I found out there is a was to for an organisation to give permission to an account to upload content from their organisation, however I can't find any instructions at all on how to do it, so I've started to draft some. User:John_Cummings/VRT_organization_permission

Please can you tell me if there are any issues with what I've drafted so far, what is missing etc. I'm not a VRT volunteer so I don't understand exactly how your internal systems work, but hopefully by simply using the standard VRT permission ID template this should make it simple to integrate. I know that it will make it easier for organisations to contribute content on a large scale and hopefully this will mean a larger number of organisations make mass donations to Commons.

Thanks very much

John Cummings (talk) 06:46, 28 February 2024 (UTC)[reply]

As already pointed out at different venues, such generalisations don't work. Cases are different. Please negotiate with the VRT for individual solutions. Krd 08:55, 28 February 2024 (UTC)[reply]
Hi Krd, thanks, a couple of questions:
  1. Has anyone tried to write instructions before on this process? Are they still available somewhere?
  2. What specifically can't be documented/generalised? What specifically doesn't 'work' in terms of providing an overview or guidance for this process?
  3. What in your experience are the parts of the process that need to be created individually for different organisations?
  4. As you've helped people do this before, how did they find out about this as a possibility? I've never seen anything written down about it, I found out by accident after 10+ years of doing Commons uploads.
  5. Are there many Commons people who help organisations give permission for an account? I'd like to know their experiences as well.
Thanks again
John Cummings (talk) 13:17, 28 February 2024 (UTC)[reply]
I don‘t like this kind of interrogation. What exact problem do you intend to resolve? Krd 19:23, 28 February 2024 (UTC)[reply]
Hi Krd this is absolutely not supposed to be an interogation :) I'm just trying to understand why you think providing instructions for such a useful process won't work and what may be possible to document. You seem to be the only person who knows how this works, that's why I've asked you the questions. I guess the problems I'm trying to resolve is that while being able to approve an account for uploads is an extremely useful feature, currently there doesn't seem to be any way to find out this is possible beyond word of mouth and no clear way to learn how to do it. Thanks again, John Cummings (talk) 01:01, 29 February 2024 (UTC)[reply]
The issue is that you want to know the process in detail only for the reason not to follow it. All solutions have been well outlined to you at different places: A. put the files under a free license at the source, or B. contact the VRT, briefly explain your intention, and follow their suggestion for the best solution for the individual case. --Krd 06:44, 29 February 2024 (UTC)[reply]
I've dealt with verified accounts before, but primarily in the case of individuals. For these situations involving individuals, a complex licensing statement is not needed; a mere online proof of identity will suffice (e.g. an email from an address listed on the person's official website confirming the name of their Wikimedia account). This is because once the identity is confirmed, releasing entirely self-created works is no different from any other Commoner who needs no verification because their works have no other online presence. I've dealt with organizations as well but the process has always been adhoc. -- King of ♥ ♦ ♣ ♠ 01:35, 29 February 2024 (UTC)[reply]
Thanks very much King of Hearts, very helpful to explain that invdividuals can do this as well. Do you know if the process for individuals documented anywhere? Also could you describe your process when you've done this for organisations? I'd like to include it in the documentation :) John Cummings (talk) 04:43, 29 February 2024 (UTC)[reply]
Verified accounts are to ensure that the person really is the person they are claiming. Regarding permissions this is only half of the story, because it doesn't at all say that the person is the copyright holder of the files in question, so is no replacement for explicit permission. --Krd 06:44, 29 February 2024 (UTC)[reply]
Hi Krd I think there is some kind of missunderstanding, I'm not suggesting anything is changed relating to explicit permission for uploading files, I'm just trying to document the process to make it easier for people to follow, or at the very least know it exists in the first place. I'm sorry, I don't know what you mean by verifying an account. Thanks, John Cummings (talk) 07:09, 29 February 2024 (UTC)[reply]
Asked and answered. Contact the VRT about your issue, and you will get help, in nearly all cases in form of very simple and easy to answer questions. It is impossible to create a helpful documentation that covers all possible scenarios, as copyright issues are different for each case and each source country. Most likely you are misleading users even more, and create additional work for the VRT. Please stop it. Krd 11:54, 2 March 2024 (UTC)[reply]
The use-case for which John's suggested process is a solution is a fairly common one; I've used a very similar process, more than once, without issue. The questions he asked are not an "interrogation", and if you are not willing to answer them, then it is reasonable for anyone reading to dismiss your objections as unfounded. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 13:55, 6 March 2024 (UTC)[reply]

SOHO imagery follow-up[edit]

Hi all. An email was sent to VRT from an @esa.int address on 02/27/2024 at 14:33 UT with a response from VRT coming in at 14:36 UT the same day opening ticket:2024022710008671. The contents of the @esa.int email pertains to the discussion at Template talk:PD-USGov-NASA#Revisiting SOHO warning: redux wherein the removal of the line in {{PD-USGov-NASA}} referencing the w:Solar and Heliospheric Observatory (SOHO) is being discussed. Can a VRT agent weigh in to this discussion with the information given in the email?

Additionally, do the contents of this email have implications for all of the applicable SOHO imagery that may have been wrongfully deleted in the past? CoronalMassAffection (talk) 18:34, 28 February 2024 (UTC)[reply]

BTW. there was an earlier interaction with ESA now 14 years ago. This interaction is logged under 2010012510051743. Please remember however that things can change in 14 years (notably since ESA itself applied a policy of using Creative Commons). —TheDJ (talk • contribs) 15:57, 6 March 2024 (UTC)[reply]
If I remember correctly there was exception for commercial use made back (on their own website), that the community didn't like and I asked about it and I basically got the same information back as was stated on the website and a confirmation that there was no explicit license like Creative Commons that applied. —TheDJ (talk • contribs) 16:01, 6 March 2024 (UTC)[reply]
I remember reading about this past communication in your comment to this discussion. I provided a direct quote from the recent email that VRT was copied on in the discussion that prompted the email to VRT which gives specific licenses. In hindsight, I probably should have inquired about this past correspondence in my request. CoronalMassAffection (talk) 17:29, 6 March 2024 (UTC)[reply]

File:Kimmel meets Hallo Hessen.jpg, ticket:2016041910009151[edit]

The file has a permission ticket attached, I assume from the person who posted the image on Instagram. However, this seems to be a screencap from a copyrighted TV show, so the "permission" is questionable. I'm asking for someone to review this ticket to see if the show did indeed allow this file to be uploaded, or just the person who posted. If they do, I think an actual source should be put in place (Instagram is obviously not the original source). Spinixster (talk) 03:24, 29 February 2024 (UTC)[reply]

 Comment Permission is in German. --Ganímedes (talk) 11:28, 2 March 2024 (UTC)[reply]
This surely looks invalid, I don't think a random German can give permission for an USA ABC show screenshot, it even has ABC channel logo. Tehonk (talk) 22:06, 15 March 2024 (UTC)[reply]
I think the ticket is invalid, so I have reopened it. --Krd 07:54, 26 April 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 07:54, 26 April 2024 (UTC)

ticket:2015082610020217[edit]

Can you check the validity of the permission for this file? File:Jonathan Kis-Lev and Agam Rodberg on Israeli telenovela "Love is Around the Corner".png I don't think appearing for a few seconds on a TV show gives you right to give permission for that TV show. Tehonk (talk) 01:52, 7 March 2024 (UTC)[reply]

It is in the ticket, but I think the whole ticket is invalid. Additional opinions? --Krd 04:08, 7 March 2024 (UTC)[reply]
Ticket now reopened. --Krd 07:57, 26 April 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 07:57, 26 April 2024 (UTC)

New Zealand Police mug shots[edit]

There seem to have been conflicting views over whether mug shots taken by the NZ Police are public domain. (At any rate, the response I received from the NZ Police indicated that their mug shots are not freely licensed.) I raised this question here but did not get a response. Can the Admins please explain ticket:2024030110007726 ticket:2024022610012756 vs. ticket:2024021210003685? Thanks, Muzilon (talk) 02:02, 10 March 2024 (UTC)[reply]

I don't have access to the tickets but reading your posts and the deletion requests linked, I'm not sure what's going on. While the police does not claim copyright (as per Squirrel) they also say their mug shots are not freely licensed. What does that mean? If there is no clear indication the police is releasing mug shots under a free license or into the public domain, since COM:NEW ZEALAND does not state they already are, then the files should be delted and remain deleted. Bedivere (talk) 03:43, 10 March 2024 (UTC)[reply]
See the discussion at Commons:Deletion_requests/File:Brenton_Tarrant.png. A contributor uploaded a NZ Police mugshot whose copyright status was questioned (by me). The uploader responded that he'd received some sort of copyright clearance from the NZ Police, which he forwarded to VRT. This "clearance" was apparently accepted by an Admin on 19-Feb-2024 - which would have set a precedent for NZ mugshots on Commons. (In the meantime I received a contrary email from the NZ Police saying their mug shots are not freely licensed.) Then on 24-Feb-2024 a different Admin deleted the mugshot with a note about "copyright violation". There have been previous cases where uploaders have asserted that NZ police mugshots are "public domain". So, perhaps Commons needs to add a definitive statement to Commons:Copyright rules by territory/New Zealand. Muzilon (talk) 04:38, 10 March 2024 (UTC)[reply]
Tagging User:The Squirrel Conspiracy and User:Krd, who seem to be the two Admins involved with these tickets. Muzilon (talk) 01:12, 17 March 2024 (UTC)[reply]
ticket:2024030110007726 does not appear to be relevant to this case. ticket:2024022610012756 is the second ticket in this case. It specifies that the response that we received in ticket:2024021210003685 was an error, and pointed us towards the NZ PD's copyright page, which contradicted the first ticket. The Squirrel Conspiracy (talk) 03:15, 17 March 2024 (UTC)[reply]
Thanks for the reply. (I have corrected the pertinent ticket number in my OP.) It seems curious that the NZ Police apparently contradicted themselves on this issue. Muzilon (talk) 04:03, 17 March 2024 (UTC)[reply]

Commons:Deletion requests/File:Waf-logo.png[edit]

Can someone check if ticket:2024012910009677 can also apply to File:Waf-logo.png? It is currently being used on File:Alpagutpatentlilogo.jpg. —Matrix(!) {user - talk? - contributions} 17:52, 11 March 2024 (UTC)[reply]

@Matrix fwiw, the ticket only releases the file where it has been mentioned. The other file imo should perfectly be fine and seen as a derivative or so of what already was released under a free license? The only difference I see is that of the change in the script of the text. Best regards, ─ Aafī (talk) 18:12, 11 March 2024 (UTC)[reply]

VRTS tag[edit]

Hi

Per fr:wiki by @JohnNewton8: , could you do the same here? Because she have upload a photo here. So could you do it and add the tag as verified to the photo? Panam2014 (talk) 13:51, 30 March 2024 (UTC)[reply]

@Panam2014: this edit was not written by a VRT Agent, but mentions Ticket:2024032110006761. We have similar {{Verified account}} here.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 15:58, 30 March 2024 (UTC)[reply]
@Jeff G.: per his french talk page JohnNewton8 is a VRT agent. I am not able to add the template. Panam2014 (talk) 16:54, 30 March 2024 (UTC)[reply]
Hi @Panam2014: I cannot access the ticket as it appears to be in a different queue. @Jeff G., JohnNewton8 is of course a VRT agent afaics and I believe they can help us here. As for placing the Verified tag, I don't see any need of doing so. Nesrine Slaoui has a total of six edits, out of which two uploads were zapped as copyright violations. ─ Aafī (talk) 17:21, 30 March 2024 (UTC)[reply]
My two cents: There is no need to let this go through VRT. If the uploader says it is an auto-potrait, then the process is unnecessary. The permissions become very clear at the same moment. ─ Aafī (talk) 17:23, 30 March 2024 (UTC)[reply]
@Panam2014: Per m:Special:CentralAuth/JohnNewton8, he is not now. Per this log, he never was. OTOH, you are not a French Wikipedia Admin, so you may not place that tag there.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 00:33, 31 March 2024 (UTC)[reply]
@Jeff G.: probably a mistake. see here. @Aafi: no need to a tag in the photo but a tag is needed in her user page to avoid a risk a people will ask for proof that she is NS. Panam2014 (talk) 00:37, 31 March 2024 (UTC)[reply]
Hi @Jeff G.: agents who have access to the global permissions queues can be located through logs on Meta, not those who have access to specific language queues or other queues of "local nature". They're still a VRT agent having access to a specific view. Such logs could only be found on our internal wiki. I'm certain that this ticket is is info-fr queue to which John has access. ─ Aafī (talk) 04:21, 31 March 2024 (UTC)[reply]
@Panam2014 "May" is a very weird assumption given the activeness of this user. If they're uploading their own work, no body would be asking them who they are unless there is a doubt. Their username is not blocked either for any kind of impersonation. If in any case permissions are sought on any file, these should be clarified on an individual cases unless there is something like a "bulk" or a plenty of images that are on the way to be uploaded and might need the permission. I'd have perhaps agreed to place the Verified account tag if the wiki username was different from the real name, where people would surely have doubted the uploader's identity. This is not the case here. ─ Aafī (talk) 04:27, 31 March 2024 (UTC)[reply]
@Aafi: But French users asked her to prove her identity to avoid any theft, which she accepted. The same objection could have been made on Wikimedia Commons. But the simplest thing would be to take the ticket validated by John here without asking her to send the verification elements a second time. Because in itself it is easy to take the name of a famous person and publish their photos here. Panam2014 (talk) 12:09, 31 March 2024 (UTC)[reply]
@Aafi: I also think that since she has provided some proof via VRT, it is legitimate to add that tag on her user page on Commons. And I think the opposite of what you said: since her user name is one of a real person, a verification of her identity is necessary. Panam2014 made this request after asking me, and I declined it since I am not a VRT agent now. Yann (talk) 12:38, 31 March 2024 (UTC)[reply]
@Yann, hmm. I really don't have an idea what is in the ticket. It is in a different queue to which I don't have access. My opposing to tagging the account as verified is based on very low activity of the user. @JohnNewton8: can tell us what is in the ticket. ─ Aafī (talk) 17:59, 31 March 2024 (UTC)[reply]

Hi, I confirm that:

  • I am a vRT agent, a sysop and an OS on fr-WP
  • Through the above mentionned ticket (on info-fr file), user:Nesrine Slaoui confirmed her identity

Regards JohnNewton8 (talk) 05:41, 1 April 2024 (UTC)[reply]

@Ganímedes, JohnNewton8, Yann, and Aafi: could you conclude the request? An admin could also made a soft redirect. --Panam2014 (talk) 17:43, 16 April 2024 (UTC)[reply]

I added a note on her user page. Yann (talk) 19:13, 16 April 2024 (UTC)[reply]
I've got not enough permission to see the ticket. Sorry. --Ganímedes (talk) 23:27, 1 May 2024 (UTC)[reply]

Ticket:2013102510001373[edit]

A FFD was filed on Wikipedia in December 2022 discussing whether this OTRS ticket releases YG Entertainment album covers after October 25, 2013 under the CC-BY-2.0 license, in addition to covers released on October 25, 2013 and before. The discussion was closed as keep as is, as it was unclear if covers released after the sending of this ticket were also released under the CC-BY-2.0 license. Could someone from VRT please check the contents of this exchange and see if post-2013 covers are included in this ticket? JohnCWiesenthal (talk) 15:01, 31 March 2024 (UTC)[reply]

I'd say this ticket is completely invalid, as it doesn't mention at all which files it applies to, and all followup e-mails could ne be delivered. --Krd 04:45, 20 April 2024 (UTC)[reply]
According to this comment on the FFD by @Xia (who obtained the permission from YG), this ticket resulted from someone from YG uploading some cover art from the agency under a CC license. JohnCWiesenthal (talk) 03:35, 21 April 2024 (UTC)[reply]
not again, ah. seriously, how many times are we going to pull this out of the cupboard. YG's marketing team released those images. Yes, chances are that person doesn't work there anymore after more than 10 years of the initial ticket. Feel free to email YG for a clarification if you want to at another email address... Xia (talk) 18:20, 21 April 2024 (UTC)[reply]

File:Bongo Cat Redraw.png[edit]

This VRT-confirmed file is User:GiraffeWorld's COM:DERIV close redrawing of a meme image by named Twitter user Strayrogue. Under COM:DERIV, the original copyright holder must also license the underlying work for reuse.

Can somebody with VRT access confirm for me whether ticket:2019100310000707 includes confirmation that that Strayrogue licenced their work to GiraffeWorld for reuse in this particular way? Or is it just GiraffeWorld confirming that they personally drew the uploaded image? Belbury (talk) 10:36, 9 April 2024 (UTC)[reply]

@Belbury: It is not confirmed in the ticket the uploader is the same person as the creator of the twitter image. They appeared just using it to create this image. It was thought the image just consists of simple geomatric shapes. Ellywa (talk) 21:00, 18 April 2024 (UTC)[reply]
@Ellywa: Thanks. So there's no suggestion that it was created with the permission of the Twitter user, just that the uploader and/or VRT reviewer felt that the original drawing of a cat was simple geometry so we didn't need to seek permission from the artist or credit them in the author field?
I'm puzzled that the image isn't actually flagged as {{PD-geometry}} - or that we haven't just used the original Twitter image! I'll take it to a deletion discussion over the "no original authorship" claim, if there's no permission here. Belbury (talk) 21:12, 18 April 2024 (UTC)[reply]

Is OTRS/VRT broken for Korean and about to break for English?[edit]

Is the Commons:Volunteer Response Team (formerly Commons:OTRS) system falling apart? Nearly two months ago I secured permission for some files and had the copyright owner send a properly formatted @ to VRT. They got no reply, not even an acknowledgment that a "ticket" was open, and after a month the files were deleted (see conversation with the deleting admin: User_talk:Krd#Regarding_File:Neil_Doljanchi_2024_622.jpg, including a list of deleted files). The admin suggested that the backlog may be related to the language (Korean), although if it results in the deletion of files before the case is reviewed that the system is pretty much broken. Anyway, I sent an @ of my own to VRT on April 7, in English, although with a fwd of the email from the copyright owner (and anyway, these days everyone uses machine translation, so understanding a Korean email is not hard...). VRT page says "The current backlog for tickets in English is approximately 12 days." Well, it's two weeks since and I also have gotten nothing - neither human nor even an automatic acknowledgement that my email was received. Also, how can I even know what is the ticket number if any for my case? (Maybe a number was on one of the deleted files - if so, can an admin tell me what it is). Can anyone help me to get this resolved (preferably getting the files undeleted and approved)?

And as a side note, why there is no automatic email confirmation that a ticket was opened? This is hardly professional (from the system design perspective; please do not read my message here as a complain about volunteers - I am one as well so I know well we are overworked and doing often thankless tasks). Piotr Konieczny aka Prokonsul Piotrus Talk 03:31, 20 April 2024 (UTC)[reply]

Where did you send it to, when exactly, with what exact subject? Krd 03:59, 20 April 2024 (UTC)[reply]
@Krd To permissions-commons@wikimedia.org on Apr 7, 2024 . Although I might have made a "mistake" - I did so as a fwd of the Korean email (the one that the copyright holder sent to VRT a month earlier), so the heading is Korean, and if our Korean VTR team is inactive, and nobody else bothered to check the contents, well... anyway, the heading of my email is "FW: 저작물 라이선스 배포 동의" which FYI translates to "Permission to distribute copyright work", a heading chosen by the copyright owner for their email. I can copy the content of my and their email here if it helps. Piotr Konieczny aka Prokonsul Piotrus Talk 04:26, 20 April 2024 (UTC)[reply]
To the English queue please send with English subject, not least to not get the email mistakenly considered to be spam. Krd 04:39, 20 April 2024 (UTC)[reply]
@Krd I will keep that in mind for the future. For now, given that I reported the subject/heading, can any VRT volunteer - assuming we have any active - review the case and the emails? That includes figuring out why the Korean email was ignored. The first Korean email (from the copyright holder) was sent to permissions-ko@wikimedia.org , not global (English) email. If emails sent to specified email for Korean VRT branch are effectively ignored, we need to fix that (perhaps by teaching some people to use machine translation tools or such). How many images with valid permission have been deleted because nobody is reading emails? Piotr Konieczny aka Prokonsul Piotrus Talk 06:20, 20 April 2024 (UTC)[reply]
There is no recent ticket with such subject. Please sent it again. Krd 15:46, 20 April 2024 (UTC)[reply]
I will do so but the fact that there i s no ticket seems like a clear failure of the system. Do you have access to either of the emails? Can anyone with access to them reply here and explain why they have been ignored - particularly the Korean one? PS. Email sent, this time the subject is "Forwarding permission email that seems to have been ignored twice because of Korean characters in the subject". Piotr Konieczny aka Prokonsul Piotrus Talk 23:50, 20 April 2024 (UTC)[reply]
The e-mails are in the Korean queue because you replied to and existing e-mail instead of writing a new one. Ticket is still open, Krd 04:35, 21 April 2024 (UTC)[reply]
What is the number of the ticket? Who can fix the problem of the Korean queue being no longer functional? And who can review my case, since I know many Koreans will have as many problems with English text as some random English speaker with Korean? In other words, how can I contact a VRT volunteer, assuming any still exist, and ask them to review my case? This is getting ridiculous (particularly since AFAIK the case is pretty clear cut - a regular, correctly formatted permission for several files). Piotr Konieczny aka Prokonsul Piotrus Talk 23:18, 21 April 2024 (UTC)[reply]
@Piotrus: The ticket number should be in the subject line of the email message.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 23:39, 21 April 2024 (UTC)[reply]
@Jeff G. What email message? Neither the original permission holder, nor me, ever got any reply. Which is something I mentioned already. Piotr Konieczny aka Prokonsul Piotrus Talk 00:50, 22 April 2024 (UTC)[reply]
ticket:2024022710002569. Nobody. A Korean speaker. Your tone and attitude. --Krd 04:57, 22 April 2024 (UTC)[reply]
Thank you for the ticket number. Not sure what you mean in the rest of your message. I am reporting a failure of our system, and the polite and constructive way would be to apologize and see how the system can be improved, rather than brushing me off. Right now my experience here, from the customer service perspective (as in, I am a customer here, asking for a representative of the company - or NGO - to provide a stated service), is pretty bad. Again, I know you are a volunteer (just like me) and nobody is paying you to help me - and let me be clear, I appreciate your help. But if you cannot help me, I want to know who can, because as a fellow volunteer I spent my time arranging for permission, uploading files, categorizing them, and now my effort seems wasted, and from where I stand, my fellow volunteers here don't seem to care and are giving me a run around and vague responses. So if you think my tone and attitude is not ideal - put yourself in my shoes, look in the mirror, etc. Again, thank you for the ticket number (for which I've been asking for several days), and I hope you or someone else can either review the emails and tell me what, if anything, is wrong the permission I arranged, or tell me who can do so. If, as you seem to imply, we need a Korean speaker, then where can I find a list of Korean volunteers who are supposed to active in the VRT system, so that I could ping them here? Piotr Konieczny aka Prokonsul Piotrus Talk 08:16, 22 April 2024 (UTC)[reply]
Please see m:Volunteer Response Team/Users for the list of all VRTS users, and m:Volunteer Response Team/Personnel/List for a more detailed but possibly incomplete list. Krd 08:42, 22 April 2024 (UTC)[reply]
@Krd Thank you. I'll ping users I've identified as Korean-speaking: @이강철 @이강철 (WMKR). Sadly, no Korean speaker has been identified by a second list. Piotr Konieczny aka Prokonsul Piotrus Talk 08:46, 22 April 2024 (UTC)[reply]

@Piotrus: I'm on the VRT list, but I'm not a permission checker. I was listed as a different OTRS area.--이강철 (talk) 07:35, 26 April 2024 (UTC)[reply]

@이강철 Thank you. I am not sure I understand what the problem is. Any idea who can help? A "permission checker" who speaks Korean, perhaps? Piotr Konieczny aka Prokonsul Piotrus Talk 07:50, 26 April 2024 (UTC)[reply]

Ticket Number 2024040510007119 (5 April)[edit]

Hello, may I inquire into progress with the following ticket, which covers permissions for five images uploaded over two weeks ago: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=2024040510007119

I understand there is a 12-day wait at present, which is now exceeded, and wouldn't wish the ticket to go unanswered after 30 days and see the images deleted. Thank you Billsmith60 (talk) 12:08, 22 April 2024 (UTC)[reply]

Who says the ticket unanswered? Krd 12:54, 22 April 2024 (UTC)[reply]
Oh, sorry, as I am not the publisher and owner of those images and did not supply the relevant permission, I was unaware that the email had been replied to.
All I can see from each of the file's history is that permission is still "pending" - and the "The email is in a queue awaiting processing" message is still there, which I assume means that none has been approved for use on Commons.
Am I correct? If so, what is the problem? Thank you Billsmith60 (talk) 15:18, 22 April 2024 (UTC)[reply]
The problem is the usual one: The permission sender did not reply to our followup questions. Please encourage them to do. Krd 16:15, 23 April 2024 (UTC)[reply]
Thank you: I've just done so Billsmith60 (talk) 17:40, 23 April 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 06:10, 26 April 2024 (UTC)

Ticket Numbers ticket:2024032710000087 and ticket:2024040310000227[edit]

Bonjour,

J'ai importé environ 70 photos provenant du même photographe le 27 mars et le 3 avril, et je crains que leur validité expire. Le photographe m'a dit qu'il avait envoyé la déclaration de consentement. Vous pouvez me faire signe si je peux aider d'une manière ou d'une autre. Merci pour votre travail. Alacoolwiki (talk) 14:38, 22 April 2024 (UTC)[reply]

"I imported around 70 photos from the same photographer on 27 March and 3 April, and I'm afraid their validity will expire. The photographer has told me that he has sent the declaration of consent. Please let me know if I can help in any way. Thank you for your work."

Hello, I've just seen that the files for ticket number 2024032710000087 have been deleted. I didn't get any information. Could you please tell me what's going on and what I can do to restore them? Alacoolwiki (talk) 12:27, 29 April 2024 (UTC)[reply]

The mentioned tickets say no more than that the copyright holder will sent permission soon. Did they send anything? --Krd 15:00, 29 April 2024 (UTC)[reply]
He did so, but perhaps only for one of the two tickets concerned. Could you please check 2024040310000227? Alacoolwiki (talk) 15:08, 29 April 2024 (UTC)[reply]
Asked and answered: The mentioned tickets say no more than that the copyright holder will sent permission soon. Did they send anything? --Krd 15:32, 29 April 2024 (UTC)[reply]
The copyright holder told me that he had sent an authorization, but I'm asking him to do it again for all the files. Alacoolwiki (talk) 19:52, 29 April 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 07:02, 2 May 2024 (UTC)

Correspondence with Duane Marsteller[edit]

Hi! I have been in touch with Duane Marsteller regarding File:Boulder dedicated to Jonathan Baldwin Turner's speech at the 1851 Granville Convention.jpg. To make a very long story short, due to confusion (and a large part of it my fault) he emailed earlier today about the photo. However, it was already confirmed on the website as released under CC BY-SA 4.0. Please do not respond to the email; he has made it abundantly clear that he would rather not be contacted further. I don't know if it is possible to archive without replying, but if it is, would it be possible to do that? HouseBlaster (talk) 19:46, 25 April 2024 (UTC)[reply]

Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 06:19, 27 April 2024 (UTC)

Photo of Jean Dubé[edit]

Can you please look at Commons:Deletion requests/File:Photo jean.jpg? The image was uploaded by Jean Dubé, the person depicted in the image, using account Piano6. Apparently the anonymous person that took the photo in 2007 gifted the image/copyright to Dubé (in 2008?), who then uploaded it in 2017 with CC BY-SA 4.0, and is also showing the image on their website at jeandubepiano.org/photos. Betterkeks (talk) 09:00, 27 April 2024 (UTC)[reply]

Why is this a case for this board? Has permission been sent by e-mail? --Krd 05:03, 28 April 2024 (UTC)[reply]
@Krd: It is explained at Commons:Deletion requests/File:Photo jean.jpg. I added this here because (1) the person that uploaded the image in 2017 didn’t take it but says it was given to him (in 2008?), (2) the image is also shown on the uploader’s website without the license under which it was uploaded here and without complying with that license, (3) until recently the image was credited erroneously to a different photographer on that website, and (4) no permission has been emailed as far as I know. Now that you’re looking at it I can walk away, thanks. Betterkeks (talk) 11:20, 29 April 2024 (UTC)[reply]
As no permission has been sent, there is nothing we can do. --Krd 15:31, 29 April 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 15:31, 29 April 2024 (UTC)

ticket:2024041710009701 on File:Petra Hoffmann Zschocher.jpg[edit]

Could a German-speaker please confirm whether the ticket (referenced in the file description) covers the file (and add the appropriate template, if it does)? —‍Mdaniels5757 (talk • contribs) 00:22, 29 April 2024 (UTC)[reply]

I think it doesn't. Krd 15:29, 29 April 2024 (UTC)[reply]
Thanks. —‍Mdaniels5757 (talk • contribs) 22:11, 29 April 2024 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. —‍Mdaniels5757 (talk • contribs) 22:11, 29 April 2024 (UTC)

Christophe Szpajdel images[edit]

I uploaded two pictures of this person to Commons on April 20, 2024, after receiving written permission from the photographer, Kevin Esienlord (he also sent me the uncompressed images). On April 23, 2024, he wrote to me that he had sent in the permission using the Interactive Release Generator and emailed it in. Could I get an update on this please? Thanks in advance.

Bricks&Wood (talk) 19:17, 1 May 2024 (UTC)[reply]

@Bricks&Wood: Did he get a ticket number in response? If not, the address is permissions-commons and the domain is wikimedia.org.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 20:44, 1 May 2024 (UTC)[reply]
Retrieved from "https://commons.wikimedia.org/w/index.php?title=Commons:Volunteer_Response_Team/Noticeboard&oldid=873015468"